Terms & Conditions

1. Introduction Online Cab Booking

Welcome to ML Shillong Cab (Online Cab Booking In and Around Meghalaya). These Terms and Conditions (“Terms”) govern your use of our website and services. By using our services, you agree to comply with and be bound by these Terms. Please read them carefully.

2. Definitions Online Cab Booking

  • Service: Refers to the cab booking services provided by ML Shillong Cab.
  • User/You: Refers to any individual who uses our website or services.
  • We/Us/Company: Refers to ML Shillong Cab.

3. Use of Service Online Cab Booking

  • Eligibility: You must be at least 18 years old to use our services.
  • Account Registration: To book a cab, you may need to create an account. Ensure that the information provided is accurate and up-to-date.
  • User Responsibility: You are responsible for maintaining the confidentiality of your account details and for all activities under your account.

4. Booking and Cancellation

  • Booking: Bookings can be made through our website or app. Upon booking, you will receive a confirmation.
  • Cancellation Policy: Cancellations can be made within a specified time frame. Late cancellations or no-shows may incur a fee. Refer to our Cancellation Policy page for detailed information.

5. Payment

  • Payment Methods: We accept various payment methods, including credit/debit cards, UPI, and cash.
  • Pricing: Prices are subject to change based on factors such as distance, time, and demand. The fare estimate provided at the time of booking may vary.
  • Refund Policy: Refunds are processed in accordance with our Refund Policy. Refer to the Refund Policy page for more details.

6. User Conduct

  • Prohibited Activities: Users must not engage in any illegal activities, harassment, or abuse of our services.
  • Driver Interaction: Users must treat drivers with respect and follow the guidelines provided during the ride.

7. Limitation of Liability

  • Service Availability: We do not guarantee uninterrupted availability of our services. Service interruptions may occur due to maintenance or unforeseen issues.
  • Liability: To the maximum extent permitted by law, ML Shillong Cab is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

9. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of ML Shillong Cab or its content suppliers and protected by intellectual property laws.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Shillong, Meghalaya.

12. Contact Information Online Cab Booking

For any questions or concerns regarding these Terms, please contact us at:

Notes:

  1. Cancellation Policy: Clearly define the time frame within which a user can cancel a booking without penalty. Mention any fees associated with late cancellations or no-shows.
  2. Refund Policy: Provide details on the conditions under which refunds are issued, the process for requesting a refund, and the expected time frame for processing refunds.
  3. Privacy Policy: Ensure a comprehensive privacy policy is in place, detailing how user data is collected, used, and protected.

It is advisable to consult with a legal professional to ensure that your Terms & Conditions comply with local laws and adequately protect your business interests.

Online Cab Booking In and Around Meghalaya