Privacy Policy

Introduction

Welcome to ML Shillong Online Cab (“we”, “us”, “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [mlshillongtravel.in] (the “Website”) and our services.

Information We Collect

We collect several types of information from and about users of our Website, including:

  1. Personal Information: Information by which you may be personally identified, such as your name, postal address, email address, telephone number, and any other identifier by which you may be contacted online or offline (“personal information”).
  2. Non-Personal Information: Information that is about you but individually does not identify you, such as your usage details, IP addresses, and information collected through cookies and other tracking technologies.

How We Collect Your Information

We collect information from you in the following ways:

  1. Directly from You: When you provide it to us, such as when you register on our Website, book a ride, fill out a form, or contact us.
  2. Automatically: As you navigate through the Website, information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

Use of Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  1. To provide and manage our services, including booking and dispatching cabs.
  2. To process your transactions and send you related information, including purchase confirmations and invoices.
  3. To respond to your comments, questions, and requests, and provide customer service.
  4. To send you technical notices, updates, security alerts, and support and administrative messages.
  5. To communicate with you about products, services, offers, promotions, rewards, and events offered by ML Shillong Online Cab and others and provide news and information we think will be of interest to you.
  6. To monitor and analyze trends, usage, and activities in connection with our services.
  7. To personalize and improve the Website and services and provide advertisements, content, or features that match user profiles or interests.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual,

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